Features

What the platform already contains

Delego grows out of the platform ADM-Concept builds for a Belgian underwriting agency in life and funeral insurance. Below is what has already been built, per area. What is still in trial or in development is marked as such. This list grows with the platform.

The screenshots come from a demo environment with fictitious names and figures. The screens are in English; the data itself (bookings, product names) is in Dutch, as at a Belgian office. Click an image to enlarge it.

Policies and premiums

Everything about a policy in one place, with its premiums and its history.

A policy record with the journal alongside, and a policy list with filters and the total capital.
A premium history per policy: which amount and capital applied when, and why they changed.
Indexation of capital and premium, per policy.
Per month, what is due, outstanding and booked.
Arrears letters by email or by post, with a report per policy, and reminders for an unpaid first premium.
Letter templates in Word, with fields, a PDF preview and versions.
Insurers and their products, with company data from the Belgian company register.
Fetching transfers directly from the bank and matching them to the right policy. In trial

More about policies and premiums

The list of policies, with filters and the total capital.

Per month what is due, outstanding and allocated, with the payments below.

Arrears letters: choose the letter and the instalments, by e-mail or by post.

Intermediaries

Those who sell for you, with their arrangements, their production and their account.

A record per intermediary: partnership, administrative details, responsible office and account manager.
Commission arrangements per product and per period, and the commission terms on the policy with their history.
Changing the intermediary of a policy, or transferring a whole portfolio, with an overview beforehand.
A current account per intermediary: balance, open items, booking and reversing. A booking is not changed afterwards.
FSMA follow-up: the FSMA register next to your brokers, with a history and the required licence per product.
Production per intermediary, with the figure for the whole portfolio alongside.
Suspending an intermediary for a period.

More about intermediaries

A broker's FSMA history, with a manual approval.

An intermediary's current account: commissions, payouts and a clawback.

Portal and partner API

Your brokers work for themselves, in the portal or from their own system.

A portal in which brokers only see their own policies, with two-step verification.
A dashboard with their own figures and their arrears.
Updating customer details with a task for your back office, adding documents and ordering printed matter.
Marketing material per product and per language, downloadable after accepting the terms.
A partner API with a key and permissions per partner: fetching policies, premiums, payments, arrears and documents.
API documentation in four languages, and a test environment with made-up data.
Webhooks: a signed notification on every change, retried for 24 hours.
A connection to GBO cloud: new business and endorsements in Telebib2, straight into your broker's software, followed by the financial messages. In development

More about the portal and the partner API

The portal: the broker sees their own figures and arrears.

The arrears list in the portal, with only that broker's policies.

Staying compliant

What an underwriting agency must be able to show, and who may do what.

A complaints register with category, priority, a fixed number per year, a log and export.
Open complaints visible from the policy.
Roles and permissions, checked again at the moment someone saves.
An action log: who changed what, and when.
Two-step verification, and signing in with a passkey.
Sanctions screening that turns a match into a task for the back office. In development

More about compliance

The complaints register, with a fixed number per year.

Working smart

Less searching, less double work.

A journal on every record: notes, tasks, attachments, communication and log together.
Tasks with due date, priority and reminder, and teams that follow up a type of work.
Sending emails from a record, with templates in the recipient's language.
One search box that searches policies, contacts, companies and intermediaries at once.
A data assistant: a question in plain language, the answer as a table. The data does not leave the platform.
Merging duplicate contacts and companies.
Processing documents and emails, with a suggestion for the right file. In trial

Mobile app

For those on the move.

Figures, intermediaries, policies, tasks and the current account, always only what each person may see. In development

The platform

What applies everywhere.

A dashboard with policies, insured persons, annual premium, production and lapses.
In Dutch, French, English and German.
Contacts and companies, with name and address from the Belgian company register.
Deleting moves a record to the archive, and it can be restored.
When two people work on a policy at the same time, one does not silently overwrite the other's work.
Help on every screen.

The dashboard: policies, insured persons, annual premium, production and lapses per month.

What is missing for your agency?

That is exactly what we want to discuss with design partners: your products, your rates, your insurers.

Talk to us