Your intermediaries, their arrangements and their account
Those who sell for you are in Delego with their collaboration, their commission arrangements, their current account and their FSMA checks. A policy can change intermediary without losing its history.
The screenshots come from a demo environment with fictitious names and figures. The screens are in English; the data itself (bookings, product names) is in Dutch, as at a Belgian office. Click an image to enlarge it.
Collaboration and commission arrangements
Each intermediary has a record with the collaboration, the administrative details, the responsible office and the account manager.
- A unique agent number, and a check of the VAT and account numbers.
- Commission arrangements per product and per period. Two arrangements for the same product may not overlap.
- The commission terms sit on the policy, with the previous intermediaries alongside. Changing them requires its own permission, and every change goes into the log.
- Changing a policy's intermediary, with new commission terms and the previous intermediary kept in the history.
- Transferring a whole portfolio to another broker in one go. Beforehand you see, per insurer and product, how many policies move and whether the new broker has an arrangement.
- Suspending an intermediary for a period: no policy can go to them in that time.
- Preferences per intermediary, such as a copy of the emails about arrears.
- Production per intermediary: policies, active, lapses and annual premium, with the figure for the whole portfolio alongside.
The current account
Per intermediary you see the open balance, the open items, how long something has been open and the latest movement. At the top: what intermediaries owe you, and what you owe them.
- The balance is always calculated from the entries.
- All entries for one intermediary in a list to filter, sort and export: the open items and the ones settled earlier.
- Booking and reversing. An entry is never changed or deleted afterwards.
FSMA follow-up
You upload the FSMA register, and Delego sets it against your brokers.
- Anyone without a company number, not found, struck off or suspended, or missing the licence their products require, stands out at once.
- For each product you choose the required FSMA licence.
- Approving anyway is possible, with an explanation and a confirmation.
- Per broker, a history of their checks: date, outcome, reason, source and who did it.
- A foreign broker working under the freedom to provide services (EU) is not in that register. You follow them up manually, with the same history.
- The list can be exported to Excel.
In short
Arrangements that don't clash
Commission arrangements per product and per period, without overlap, and the terms on every policy with their history.
An account that adds up
The balance always comes from the entries, and an entry does not change afterwards.
The FSMA next to your brokers
You see who is missing a licence or has been struck off, without searching the register yourself.
Frequently asked questions
What happens to the commission when a policy changes intermediary?
The policy gets new commission terms from the new intermediary's arrangement, and the previous intermediary stays in the history. If you transfer a whole portfolio, policies without an arrangement stay with the current intermediary, with the reason.
Do I have to go through the FSMA register myself?
No. You upload the register, and Delego sets it against your brokers: anyone struck off, suspended or missing a licence appears in the list. A broker under the freedom to provide services (EU) is not in that register; you follow them up manually, in Delego as well.
Can I stop an intermediary temporarily?
Yes. You suspend them for a period. They then get a badge on their record, and no policy can go to them.
Can an intermediary see their own figures?
Yes, in the intermediary portal: their own policies, their figures and their arrears.
Also in Delego
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